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  • Ok so here’s the deal, you have one hour from when you purchased to quickly email hello..........com with your order number and the changes you need to make. Unfortunately we can’t add products to your order, but we can change your delivery address or sizes during the 1 hour. What are you still doing here? Quick! Email them!

  • First and foremost... remember to breathe. Cos if you don't, you'll faint and then it'll take even longer to get your BlackMilk order, and that's no good. Secondly, check you've filled all the details out properly including your name, address and payment info. Still not working? It might be the computer system. Be patient and remember, computers are people too. Email us at hello.............

  • Just go to blackmilkclothing.com (hint: you’re already here) and click on a product you like and is available in your size and add to cart. Then just follow the easy checkout process and soon you’ll own some BlackMilk (welcome to the club).

  • You have a gift voucher?! Congrats! Someone loves ya. Ok, here’s how to use it:Find the voucher number and PIN. Hint – it’s on the gift voucher.Proceed to the checkout with your cart full of shiny things.In the payment section, tick the box that "Use Gift Card to check out".Enter your voucher number in the "gift code" box and your PIN into the box underneath.When you choose your payment method, se...

  • BlackMilk Clothing processes all orders in Australian Dollar. While the content of your cart is able to be displayed in your local currency, you will checkout using Australian Dollar at the most current exchange rate. Please note the amount shown on our website in your currency is a guide only. If you want to know the exact amount you will be charged please check with your bank before making a pur...

  • Absolutely - nothing to be worried about! We have bunches of super nerdy encryption thingmos in place so that your payment is secure and your details remain 'secret squirrel'. For the techno geeks out there – we us the Secure Sockets Layer protocol (SSL) with an encryption key length of 256-bits (the highest level commercially available).

  • Afterpay is a way to order your nylon goodies without needing to pay the whole amount upfront. We ship your order out as normal and you pay it off in fortnightly instalments over 6 or 8 weeks. READ THE FULL DETAILS!

  • This website accepts Visa, Mastercard, Paypal and BlackMilk Gift Vouchers. We also have Afterpay! We can't accept any other forms of payment, sorry!

  • Yes! No matter what shipping option you go for you will receive a tracking number in your shipping confirmation email so you can stalk your new gear all the way to your front door!

  • It's coming, promise! We ship orders on Mondays - Fridays, during office hours only, and we don't operate on public holidays. We always aim to post your order as quickly as possible (usually within 48 hours) but there might be some delays – especially after releases! Your patience is appreciated.Once we ship your gear, it'll get there in about this long: Australia:We use Australia Post Express and...

  • It’s the same deal as changing an order, you have one hour from when you made your order to email us at hello..........com to let us know you have to cancel. Why only one hours? Because after that your order slip is printed down in packing and sometimes those guys are lightning fast!

  • Unfortunately we can't fast track an order for you as our amazing ninja Warehouse team endeavours to pick and pack orders in the most efficient and fair way possible i.e. chronologically. If you have a big event coming up, we definitely recommend ordering with plenty of time for processing and shipping!