It's coming, promise! We ship orders on Mondays - Fridays, during office hours only, and we don't operate on public holidays. We always aim to post your order as quickly as possible (usually within 48 hours) but there might be some delays – especially after releases! Your patience is appreciated.

Once we ship your gear, it'll get there in about this long: 

Australia:

We use Australia Post Express and your shiny package should arrive in 1-3 business days once shipped. Yaaay! 

International: 
Standard International: 
This goes through Australia Post and has basic tracking. Your gear should appear in about 1 to 4 weeks after we ship it, but can take up to 6 weeks or longer due to international delay.

Express Courier: Costs a bit more, but hey – it's UPS'd and fully trackable. Your stuff will arrive in about 2-5 working days once shipped. UPS usually deliver between the hours of 9am-5pm and will request a signature. If you aren't available when your parcel is delivered, the delivery driver will leave a card with instructions on how to pick up.

Duties/Customs fees: Some countries may charge import duties and taxes or other random fees. UPS may also charge handling fees for processing your parcel through customs. Sorry, we have no control over this and it's your responsibility to pay for any fees. We suggest you find out what fees are applicable in your country before you order.